Who we are:
Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals that depend on us.
Why is this role important to Field Nation?
At
Field Nation, we strive to help our customers maximize the value to their business by implementing a hybrid labor model for their field service operations. A strong
Customer Success team becomes the driving force of value creation by focusing on business transformation, strategy execution, and consistently delivering positive outcomes every day for our customers.
Customer Success is constantly and strategically addressing client pain points to create happy and healthy customers. We strive for our customers to realize success and transform their business through the adoption of our FN solutions. This position offers the opportunity to be in a fast-paced, high growth environment where new ideas are encouraged and collaboration is a must. This position is located in Minneapolis, MN and reports to the Customer Success Team Manager.
What you’ll get to do:
You might be a good fit if you have:
Why we think you’ll love it here:
Additional Information
Come as you are:
At Field Nation, we believe work is about more than checking the right boxes. If you don’t meet 100% of the requirements for this role, but still feel you’d be a good fit, we want to hear from you! We review all applications and may even have another open position where you are the perfect fit.
Field Nation offers a flexible, highly collaborative, hybrid work environment. We are looking for people to join our high performance culture in the states of WA, OR, AZ, UT, CO, TX, NE, KS, MN, WI, IL, IN, MI, OH, KY, VA, NC, SC, GA, FL + CA.
Employment is contingent on passing a pre-employment background check. Your written consent will be obtained prior to a background check being performed.
Compensation
At Field Nation, we share the value of transparency and enable this during our recruiting process. We believe it’s important to share the compensation range to best understand the full opportunity of a role!
We select our initial range based on reliable compensation survey data. Other factors we consider in setting the specific pay for an individual will generally include, among other things, experience, specialized skills, work location, and internal equity to provide competitive offers. Additionally, every role is eligible for variable pay dependent on the position. As an agile and growing organization, the business needs may change. This may result in us hiring someone with less or more experience than the job description states. If that does happen, we will communicate the updated salary range and the new role to you as a candidate.
The range stated below is a starting point of the compensation conversation, we’d like to hear what your compensation expectations are too!
Base Salary Range | Minnesota or other Zone 3 | $85,000 – 100,000
On-Target Earnings Range Begin At | Minnesota or other Zone 3 (similar metros in the US) |
$125,000 – $140,000
On Target Earnings (“OTE”) range includes the base salary and sales commission pay based on expected performance targets. In addition, Sales roles allow uncapped earning potential for over-performance.
