About the position
Responsibilities
• Conduct telephone or in-person interviews with study participants.
• Recruit and consent study participants.
• Assist in training new study staff in study protocols and provide instruction to study participants.
• Prepare computer-generated reports, including statistical tables.
• Answer participants’ and providers’ questions.
• Screen and recruit participants; obtain consent.
• Schedule examination appointments for study participants.
• Review questionnaires for completeness and accuracy; check for inconsistencies; and code open-ended questions.
• Assist with all aspects of mailed surveys.
• Monitor participants’ progress (e.g., blood pressure, exercise, response to questionnaires, tracking, etc.).
• Provide basic data management using database software.
• Maintain all pertinent project records and files.
• Transcribe data from records to forms.
Requirements
• Minimum of one (1) year experience in a research/health care environment required.
• Associates degree OR two (2) years of experience in a directly related field.
• High School Diploma or General Education Development (GED) required.
• Experience with computer applications, such as word processing and database software, required.
• Experience in editing/coding questionnaires required.
• Interviewing experience required.
• Excellent interpersonal and communication skills; telephone skills required.
• Familiar with medical terminology.
• Bilingual (English/Mandarin) Level I Required.
• Must have own car, valid driver’s license and willing to travel up to 60-mile radius through the Bay Area to conduct in-person visits.
Nice-to-haves
• Bachelors degree OR four (4) years of experience in a directly related field preferred.
• Professional experience with older adults with chronic conditions including cancer, cognitive impairment, and/or limited life expectancy.
• Outstanding verbal and written communication skills.
• Ability to work independently and as part of a team, take direction from others and collaborate, and proactively troubleshoot study challenges in real time asking questions as needed.
• Preferred: Cantonese proficiency (in addition to Mandarin).
Benefits
• Market competitive total rewards package
• Pay equity and transparency commitment
