Unlock Your Potential with a Global Leader - Join our innovative team as a Senior UX Researcher and experience the best of both worlds with a remote work arrangement. As a key member of our International Tech Sourcing Team, you will collaborate with stakeholders worldwide to drive success and deliver exceptional customer experiences. With a competitive salary and comprehensive compensation package, this is an opportunity to grow your career and make a lasting impact. As a Senior UX Researcher, you will work closely with cross-functional teams, including UX Design, UX Research, Product Management, and Engineering, to identify and solve real-time issues. Your expertise in human-centered design thinking and strategic research will enable you to develop and execute effective research projects, presenting findings to leadership and stakeholders. With a focus on customer experience, you will empathize with users, gather quantitative and qualitative data, and apply your knowledge to inform design decisions. About Our Team: Our team collaborates with Walmart International, operating over 5,900 retail units across 26 countries. We are a dynamic and diverse group, passionate about delivering best-in-class customer experiences through mixed-methods research and strategic design thinking. Key Responsibilities: Make a significant impact on strategic and critical projects as a Senior UX Researcher Apply your deep understanding of user experience research and design to inform core sourcing stories and empathize with customers Liaise with cross-functional partnerships across Business, Product, and Engineering to deliver studies that delight customers Collaborate with global teams, including India, Mexico, Chile, China, and Canada Own and craft effective research projects, including listening sessions, data gathering, and executing key findings to present to leadership Think conceptually, applying a customer-focused and human-centered design thinking approach to UX Research design development Have a real impact at scale through sourcing projects and incremental upgrades that affect billions of customers daily Define and execute research strategies to address sourcing questions and issues Help teams understand customer needs, attitudes, and behaviors through mixed-methods research findings Be part of a fun, humble team, collaborating with other researchers to deliver a cohesive customer-focused experience What You Bring: Strong experience in quantitative research (conducting and analyzing) A portfolio of work demonstrating breadth and depth in UX Research, including method and process Proficiency with UX Research platforms and tools, such as UserZoom, Usertesting.com, Lookback, and Dscout Experience conducting quantitative and qualitative online and field research methodologies Sound business judgment, strategic thinking, and problem-solving skills Customer Experience Researcher understanding and expertise Excellent communication, interpersonal, and analytical skills 8-10 years of experience in UX Research Data-driven, ethnographic, and human design thinking research mindset Experience with research methods for data visualization and presentation to leaders Storytelling, entrepreneurial drive, passion, vision, and a humble approach to UX A customer-centric approach to solving complex UX challenges Ability to influence, lead, manage stakeholders, guide leaders, and communicate effectively Join Our Team! This is a fantastic opportunity to grow your career with a global leader. If you have the skills and passion we're looking for, please submit your application today. Apply for this job