Introduction to ServiceNow
Imagine being part of a team that makes the world work for everyone. At ServiceNow, our technology is designed to simplify the way people work, and our people are the driving force behind this mission. We’re a company that moves fast, innovates constantly, and strives to make a real difference in the lives of our customers and communities. As a Sr. Solution Consultant – SecOps, you’ll be joining a team of ambitious change-makers who are passionate about creating a better future.
About the Role
We’re seeking a highly skilled and experienced Sr. Solution Consultant – SecOps to join our team. As a trusted advisor, you’ll provide leadership and expertise to support customers during the sales engagement process. You’ll work closely with our sales, solution consulting, and product management teams to drive customer success and thought leadership. Your consultative approach will help our customers and prospects discover and map business outcome-driven solutions, leveraging our Security Operations platform.
Key Responsibilities
- Develop innovative solutions using ServiceNow Security Operations (Security Incident Response, Threat Intelligence, and Vulnerability Response)
- Review customers’ security architecture and design processes, and provide guidance on system integrations with ServiceNow Security Operations
- Respond to customer questions and provide expert advice on ServiceNow Security Operations
- Contribute to sales campaigns focused on Security Operations and develop a showcase of Security Operations solutions created on the ServiceNow platform
- Collaborate with Product Management and Development teams to enhance ServiceNow products with new capabilities that address customer needs
- Configure solution environments to address customer requirements and business issues
- Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors
- Support Marketing events, such as user conferences, trade shows, analyst demonstrations, and webinars
Qualifications and Skills
To be successful in this role, you’ll need:
- Strong pre-sales experience and a deep understanding of the sales process
- A Bachelor’s degree or equivalent training, and 3-5 years of experience in a related field
- Work experience or a strong understanding of Security Operations Center (SOC), Network Operations Center (NOC), or Computer Security Incident Response Center (CSIRC)
- Strong understanding of Networking and Security technologies, including SIEM, IDS/IPS, vulnerability management, end-point protection, breach detection, and threat intelligence
- Knowledge of various attack vectors and intrusion methodologies, such as DDoS, malware, phishing, brute force, APT, buffer overflow, etc.
- Experience with security frameworks, such as NIST 800-61, ISO27035, SANS, etc.
- Experience with threat intelligence frameworks, such as STIX/TAXII and OpenIOC
- Strong preference will be given to candidates with experience working in Information Security at a global or national commercial enterprise
- Ability to architect and effectively communicate solutions to business challenges
- Strong written and oral communication skills, and the ability to work independently
Preferred Qualifications
- Industry certifications, such as CISSP, GCIH, GCIA, GSEC, CEH, GIAC
- Experience working with ServiceNow Security Operations or similar platforms
- Strong understanding of cloud security and compliance
Career Growth and Learning Benefits
At ServiceNow, we’re committed to helping our employees grow and develop their careers. As a Sr. Solution Consultant – SecOps, you’ll have access to:
- Comprehensive training and development programs
- Opportunities to work with cutting-edge technology and innovative solutions
- A collaborative and inclusive work environment that fosters creativity and innovation
- Flexible work arrangements and a healthy work-life balance
Work Environment and Company Culture
Our company culture is built on a foundation of trust, flexibility, and inclusivity. We believe in creating an environment where everyone can thrive and grow, regardless of their background or circumstances. As a Sr. Solution Consultant – SecOps, you’ll be part of a dynamic team that values:
- Diversity, equity, and inclusion
- Collaboration and teamwork
- Innovation and creativity
- Customer satisfaction and success
Compensation, Perks, and Benefits
We offer a competitive compensation package, including a salary, benefits, and perks that are designed to support your overall well-being and career growth. Some of the benefits you can expect include:
- Comprehensive health insurance
- Retirement savings plan
- Flexible work arrangements
- Professional development opportunities
- Access to cutting-edge technology and innovative solutions
Conclusion
If you’re a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for the Sr. Solution Consultant – SecOps position. As a member of our team, you’ll have the opportunity to make a real difference in the lives of our customers and communities, while growing your career and developing your skills. Don’t miss out on this fantastic opportunity – apply today!
