About the position
The Technical Support Engineer – Digital Tools position at Baker Hughes involves developing, managing, and facilitating configuration management practices within the ALS engineering teams. This role is crucial for assisting in projects aimed at the development and improvement of CAD systems, Engineering Teamcenter PLM, Engineering Master Data, and Reporting tools, particularly in conjunction with other business systems integrations such as Teamcenter PLM to SAP-ERP integrations. The successful candidate will be responsible for managing projects for the Engineering digital tools team, collaborating with business and functional teams to define project scope and requirements, and creating execution plans based on these parameters. In this role, you will coordinate activities across different multi-disciplined project teams and cooperate with external contractors and global technical teams to ensure successful project execution. You will also support the execution team by resolving roadblocks and interdependencies to ensure timely completion of tasks. A key aspect of this position is driving simplification and business improvements as necessary. Additionally, you will be responsible for training, coaching, and mentoring project teams on business practices, technical processes, and standards related to CAD systems, Teamcenter PLM, and system integrations. You will facilitate the development of metrics related to engineering PLM, ERP-SAP reports, and master data audit tools, and develop progress reports along with mitigation plans to address project risks.
Responsibilities
• Develop and manage projects for the Engineering digital tools team.
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• Collaborate with business and functional teams in defining scope and requirements.
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• Define execution plan and approach based on project scope, requirements, expected timeline, funding, and resources required for project execution.
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• Coordinate activities for different multi-disciplined project teams.
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• Cooperate with external contractors and global technical teams in the execution of projects as required.
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• Support execution team with resolution of roadblocks and interdependencies to ensure tasks are completed on time.
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• Drive simplification and business improvements as necessary.
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• Train, coach, and mentor project team on business practices, technical processes, and standards related to CAD systems, Teamcenter PLM, and system integrations.
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• Facilitate the development of metrics related to engineering PLM, ERP-SAP reports, and master data audit tools.
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• Develop progress reports and required mitigation plans to offset project risks.
Requirements
• Bachelor’s degree in engineering, Industrial Engineering, or Systems Engineering from an accredited university.
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• Minimum of 3-5 years of experience in Computer-aided design (CAD) systems, business systems support, and project management.
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• Understanding of drafting, modeling, and drawing industry standards.
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• Intermediate to advanced 3D modeling skills in NX and SolidWorks CAD systems.
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• General understanding of NX and SolidWorks integration with Teamcenter is a plus.
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• Willingness to learn processes in PLM Teamcenter and reporting tools.
Nice-to-haves
• Experience with Teamcenter PLM and SAP-ERP integrations.
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• Familiarity with project management methodologies.
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• Strong communication and interpersonal skills.
Benefits
• Contemporary work-life balance policies and wellbeing activities.
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• Comprehensive private medical care options.
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• Safety net of life insurance and disability programs.
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• Tailored financial programs.
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• Education Assistance.
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• Generous Parental Leave.
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• Mental Health resources, Virtual Therapy Programs.
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• Dependent and Partners Care.
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• Pet Insurance.
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• Additional elected or voluntary benefits.
