About the position
Responsibilities
• Deliver educational programs for all staff members.
• Apply adult learning concepts when delivering educational programs.
• Teach classes and assist other instructors in a classroom and work setting.
• Utilize available standardized courses and instructor evaluation processes.
• Conduct ongoing training for existing staff, including FDCPA, FCRA, and all applicable laws.
• Gather and log documentation of training completion as required.
• Conduct basic telephone debt collector training.
• Assist in performing an annual education needs assessment as input to the strategic education program.
• Utilize a training database to track competencies and skills for all Parallon staff.
• Provide training reports to Parallon managers and directors.
• Develop, design, and produce training material as needed.
Requirements
• Bachelor’s degree in Training and Development preferred, or equivalent work experience may substitute degree preference.
• Minimum 1-3 years of training experience.
• 3+ years of Business Office, Healthcare, and/or Training experience.
• Management experience is a plus.
• Training administration and/or development experience is a plus.
• Strong facilitation skills are required.
• Experience with EHR/HIS systems, specifically Meditech.
Nice-to-haves
• Experience in healthcare training environments.
• Familiarity with virtual training tools and platforms.
Benefits
• 401(k) matching
• Adoption assistance
• Dental insurance
• Disability insurance
• Employee stock purchase plan
• Family leave
• Flexible spending account
• Comprehensive medical coverage
• Free telemedicine services
• Free AirMed medical transportation
• Additional options for dental and vision benefits
• Life and disability coverage
• Supplemental health protection plans
• Auto and home insurance
• Identity theft protection
• Legal counseling
• Long-term care coverage
• Moving assistance
• Pet insurance
• Free counseling services
• Consumer discounts
• Retirement readiness services
• Education assistance
• Colleague recognition program
• Paid time off and family leave
• Employee Health Assistance Fund
