Company Overview:
The United States Postal Service (USPS) is an essential federal agency that delivers mail and packages to every address in the nation. As a vital part of the public infrastructure, USPS is committed to excellence in customer service and operational efficiency. The receptionist position supports USPS’s front-office operations and acts as the first point of contact for visitors, contributing to smooth administrative flow and outstanding service delivery.
Role and Responsibilities:
As a receptionist at USPS, you will play a central role in ensuring smooth front-desk operations and a welcoming environment. You will manage incoming communications, coordinate appointments, and maintain organized records to support efficient mail and administrative processes.
• Greet visitors and route them to the appropriate departments
• Answer, screen, and forward incoming calls with professionalism
• Manage mail and package delivery logs for internal departments
• Maintain front desk security and sign-in procedures
• Provide information and support to customers and USPS employees
• Assist with scheduling appointments and maintaining calendars
• Organize documents and update administrative records
• Ensure reception area is tidy and presentable at all times
Required Skills and Experience:
• Strong communication and interpersonal skills
• Basic computer proficiency and ability to learn USPS systems
• Excellent organizational and multitasking abilities
• Ability to maintain professionalism in a fast-paced environment
Preferred Qualifications:
• Previous experience in a receptionist or front desk role
• Familiarity with administrative procedures and clerical systems
• Comfortable using phone systems, email, and office software
Compensation and Benefits:
• Competitive hourly wage based on a 40-hour workweek
• Healthcare, dental, and vision coverage
• Retirement plans including pension and 401(k)
• Paid time off and federal holidays
• On-the-job training and career advancement support
About USPS:
The United States Postal Service serves as a cornerstone of American communication and logistics. Known for its dedication to public service, USPS values integrity, reliability, and efficiency. Employees at USPS benefit from a supportive work environment with opportunities for professional growth and meaningful contributions to the community. Whether starting your career or seeking a new path, USPS provides the tools and support to help you succeed.
Disclaimer:
This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process.
How Our Program Helps:
Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee. you will gain access to tools, resources, and unlimited practice assessments.
• An exclusive, step-by-step guide to the USPS hiring process
• Simulated practice exams with detailed answer explanations
• A webinar covering interview tips to help you succeed
• A job finder tool to locate USPS roles within a 25-mile radius
• Personalized support via email and chat
Apply for USPS Jobs in with Confidence
Do not wait to begin your USPS career as Mail Delivery, Customer Service, Administrative Roles. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in today.
