Position Summary:
We are looking for reliable and service-oriented individuals to join our team as Virtual Customer Representatives. In this entry-level position, you will be responsible for assisting customers with inquiries, providing support, and ensuring a positive customer experience, all from the comfort of your home.
This is an excellent opportunity for those looking to begin a career in customer service. Paid training is provided.
Key Responsibilities:
• Answer incoming customer calls, emails, or chats with professionalism and care
• Resolve customer questions and concerns effectively
• Provide accurate information about products, services, or policies
• Log customer interactions in internal systems
• Follow communication guidelines and standard operating procedures
• Escalate complex or unresolved issues as needed
Qualifications:
• High school diploma or equivalent
• Excellent verbal and written communication skills
• Basic computer skills and comfort with virtual tools
• Reliable internet connection and quiet remote workspace
• Strong listening skills and a desire to help others
• No previous experience required, we will train you
Work Schedule:
• Full-time availability
• 100% remote, work from any location within the U.S.
Compensation & Benefits:
• Competitive pay
• Paid training
• Health, dental, and vision insurance (after eligibility period)
• Opportunities for career growth and internal advancement
Job Type: Full-time
Pay: $52,747.00 – $76,515.00 per year
Benefits:
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance
• Work from home
Shift:
• Day shift
Work Location: Remote
