Overview
We are a small mental health practice specialized in working with women who have been diagnosed ADHD. We provide adhd testing and individual/group counseling. We are seeking a highly organized and proactive Virtual Assistant to support our team in various administrative and billing tasks. The ideal candidate will possess excellent communication skills and a strong attention to detail. This role is perfect for someone who thrives in a fast-paced environment, has experience in mental health practices, and is eager to contribute to the success of our organization. We value every person’s strengths and will work with you in a friendly and professional way.
Duties
As a Virtual Assistant/Office manager your responsibilities will include:
• Providing exceptional customer service through various communication channels
• Managing and organizing schedules, simple practice, google docs, etc efficiently for easy access and retrieval
• Coordinating projects and ensuring deadlines are met
• Working with other 1099 clinicians (one at the moment)
• Demonstrating excellent phone and email etiquette while handling calls and inquiries
• Utilizing Google Suite for document creation, scheduling, and collaboration
• Typing documents accurately and efficiently
• Operating RingRX phone system to manage incoming and outgoing communications
• Utilizing DocuSign for electronic signatures and document management
• Assisting with event planning and coordination of logistics
• Proofreading documents to ensure accuracy and professionalism
• Help implement social media tasks
• Experience with Simple Practice EHR, square space, payroll, and mental health billing
Experience
The ideal candidate will have:
• Proven experience in mental health customer service
• Experience with mental health billing and insurance.
• Familiarity with project coordination processes
• Proficiency in Google Suite applications (Docs, Sheets, Calendar)
• Experience with Simple Practice EHR for billing, scheduling, and payroll.
• Works well with others
• Strong Attention to detail and task completion
• Flexibility with changing procedures or protocols.
• Event planning experience is a plus, showcasing your ability to manage logistics effectively
• Excellent proofreading skills
• Thrives working independently and takes initiative
• Reliable, responsible, accountable and is open to constructive feedback
Flourish & Focus ADHD services has a great work culture where everyone is valued and ideas are heard. We believe in treating everyone with respect. We know mistakes happen, respect accountability, and encourage learning.
If you are a motivated individual looking to make an impact as a Virtual Assistant/office manager, we encourage you to apply!
Job Type: Contract
Pay: $18.00 – $22.00 per hour
Expected hours: No more than 8 per week
Application Question(s):
• How do you approach conflict?
• What type of communication style do you have? Are you able to assert yourself or ask questions if you need clarification on a task?
• Are you willing to help the owner organize and keep detailed notes?
• How long do you hope to be employed?
Experience:
• Mental health Administrative: 5 years (Required)
• Simple Practice EHR Medical billing and scheduling: 1 year (Required)
Shift availability:
• Day Shift (Required)
Work Location: Remote
