RN Inbound Monitoring Agent - Fully Remote Looking for Weekend Support / Saturdays and Sundays from 7am-1p, 1pm-7p, occasional nights 7p-1am / 1am-7am MUST HAVE Compact RN, Illinois RN, CA, RN other non-compact states a plus! Immediate need to care for patients nationwide Are you an experienced Registered Nurse looking for a fulfilling remote opportunity? Cortex invites you to be a part of our dynamic Managed Services department, offering a fully remote work environment, an exceptional team, and a commitment to top-notch patient services. Position Overview: Operating Hours: Monday - Sunday, 24/7 Responsibilities: Manage incoming vital RPM alerts with precision Follow SOP & escalation pathways for incoming alerts Provide accurate, valid & complete information using appropriate methods/tools Respond to alerts within the necessary timeline Document incidents accurately Demonstrate excellent communication skills, adhering to customer service expectations in every call interaction Make outbound phone calls to patients on Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs Monitor uploads and readings, ensuring compliance with care plan parameters Go the extra mile; we value hardworking, engaged, honest, and reliable team members Make outbound followup calls to post-acute patients during RPM alerts Requirements: Strong phone (bed) side skills Maintain a professional, friendly tone Possess strong phone contact handling skills and active listening abilities EHR knowledge/skills Excellent communication skills Ability to multi-task, prioritize, and manage time effectively Compact (multi-state) RN US license. Active, unencumbered, in good standing Licensed in CA & IL Licensed in all or most non-compact states (CA, CT, HI, IL, MA, MI, MN, NV, NY, OR) High-Speed Internet Excellent computer skills Proficiency in Google Suite Reliability Excellent nursing skills (CCM, RPM, PCM, RTM experience is a plus!) Willing to obtain other state licenses Work Schedule: We are hiring for these specific shift times right now: Weekends Saturday and Sunday 7am-1pm / 1pm -7pm EST Occasional overnight needs 7pm-1am / 1am-7am 6 - hour shifts Other PRN shifts available during the week if you want to pick up hours Training and Start Date: We are actively seeking candidates to fill open positions and plan to commence training quickly. Job Types: Part-time, PRN Pay: From $28.00 per hour Expected hours: 12 36 per week Benefits: 401(k) 401(k) matching Health insurance Application Question(s): Licensed in all or most Non-Compact States (CA,CT,HI,IL,MA,MI,MN,NY,NV,OR) License/Certification: Compact State Nurse License (Required) Illinois RN license (Required) California RN license (Required) Work Location: Remote Apply Job!