Position at a Glance: Company: Workwarp Location: Remote Position: Bilingual Member Experience Representative - Remote Start Date: Immediate openings available Compensation: a competitive salary   American Logistics Values Be Genuine. Put People First. Foster Transparency. Stay Relevant. Maintain Tenacity. Teamwork. About the Job As a Member Experience Rep, you will be at the forefront of the customer experience by arranging non-emergency medical transportation. Each interaction matters to us, and you have the opportunity to make a positive impact. Some of the duties include, but are not limited to:  Receive inbound calls and make outbound service calls, assess the customerÂs transportation needs, and assist appropriately  Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required)  Deliver a simple customer experience with every interaction  Trouble-shoot and problem solve situations that may be outside standard procedures  Become a knowledge expert Shifts: We are currently hiring for all shifts. Full-time and Part-time available. Preference will be given to those who are available for early mornings, evenings and weekends. Requirements American Logistics is proud to employ a diverse workforce. The experience and skills needed are:  Ability to demonstrate strong communication and interpersonal skills  Basic software and web knowledge, and the ability to pick up new technology quickly  Work well with others, and be willing to help team members  Ability to problem solve  High attention to detail  Reliability - As you work remotely, you will need to be available to supervisors and be trusted to adhere to your assigned schedule WhatÂs in it for You  Work-life balance  We offer set schedules that are flexible  Potential for advancement within the organization  Benefit Package that includes:  Medical insurance  Dental insurance  Vision insurance  Company paid life insurance  Company paid disability insurance  Paid Holidays  Paid Time Off  401k Retirement Savings Plan (with Employer Match after 1 year of employment)  $15.00 per hour (Spanish-speakers eligible for $16.00 per hour starting wage) American Logistics offers a unique work culture that allows people to make a difference and thrive. We value our employees feedback and ideas, and view them as critical to our success. Job Type: Full-time Pay: From $15.00 per hour Expected hours: 30  40 per week Benefits:  401(k)  401(k) matching  Dental insurance  Flexible schedule  Health insurance  On-the-job training  Paid time off  Referral program  Vision insurance  Work from home Shift:  Day shift  Evening shift  Morning shift  Night shift  Overnight shift Work Location: Remote Apply Job!  Simple Application Process Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!