We are seeking a PlanetTogether SME to join our team, providing comprehensive Tier-3 support for our Scheduling tool, PlanetTogether, and the Kinaxis/PlanetTogether integration. Requirements Minimum 5+ years of experience in a technical support role supporting external customers on a software solution, ideally in a SaaS environment Experience in Enterprise Resource Planning (ERP) support, supply chain applications ideal including Accelerator (Kinaxis Composite Workbooks and Scripting) Knowledge of relevant case tracking applications Solid working knowledge of Windows environments, ERP business software, and experience with web-based applications Strong research skills Working knowledge of relational databases and query writing considered an asset Experience in manufacturing, production planning, inventory management or demand management in a support or planning role a strong asset Benefits NTT DATA is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status NTT DATA endeavors to make its website accessible to any and all users Originally posted on Himalayas