Contact Center Representative needed for a remote role with Advantmed . The ideal candidate has 2+ years of call center experience in a target-driven environment, with an outgoing personality and sales approach. Must have excellent communication and time management skills, as well as the ability to thrive in a fast-paced environment. Requirements Outgoing personality and sales approach Solid work history, citing any recognition and promotion Ability to thrive in a fast-paced, energetic environment doing multi-tasking on the system while talking to the customer on the phone Customer service or other directly related experience is a plus Ability to collaborate and be a team player Various software and data entry proficiency, including MS Office Ability to type 40Wpm, 60Wpm is preferred Strong communication and time management skills Supreme ability to demonstrate customer empathy and build a connection with excellent customer diplomacy skills Problem solver, ability to multi-task, think creatively, and escalate issues and ideas to solve these issues Honesty and integrity Competency Excellent attendance and work record Ability to professionally articulate customer call scripts Exceptional customer service and active listening skills Ability to empathize and manage personal emotions Ability to function as an effective team member Ability to internalize and follow protocols/guidelines Demonstrate excellent oral and written communication skills; correct spelling is a must Strong time management skills and decision-making skills Strong computer skills required Must have a working knowledge of MS Office applications: Word, Excel, and Outlook Ability to be flexible with schedule (between hours of 6 am PST - 6 pm PST Monday through Friday, possible Saturday hours) and adapt to change Benefits PTO Health Dental Vision Group life Short-term disability Long-term disability Training bonus Originally posted on Himalayas