Join Our Team and Shape the Future of Business Travel We're seeking a highly skilled and experienced Global Site Administrator to support our American Express client management team and customer contacts on a day-to-day basis. As a key liaison between client management and service delivery, you will ensure seamless online program connectivity and provide exceptional customer service. If you have a passion for the business travel industry and a knack for analytical skills, time management, and customer relations, we want to hear from you! Key Responsibilities: Provide online tool support for day-to-day travel program requirements and escalation support Function as the key liaison between client management and service delivery to ensure online program connectivity Interact and support clients in online special projects and day-to-day requests, including basic program management and issue resolution Manage site administration for online booking tool and profile tool sites globally Analyze transaction types, fulfillment processes, and user requests to increase adoption and reduce transactional touch Develop and conduct client seminars regarding online tools and provide second-level support services Maintain relationships with client technical contacts to ensure timely resolution of user issues Requirements: Thorough knowledge of the business travel industry Experience with Concur OBT, CONNECT Portal, SABRE GDS, and Correx Extensive customer service skills and excellent oral and written communication skills Highly organized and detail-oriented with strong analytical skills Proficient in Excel, Word, PowerPoint, and Microsoft Outlook Ability to work in a team environment and manage multiple priorities with good time management skills What We Offer: Competitive salary range: $60,000 - $120,000 per year Annual Performance-Based Incentive Comprehensive US benefits programs Opportunity to work with a leading company in the business travel industry Remote work arrangement with a virtual location in the United States How to Apply: If you're a motivated and experienced professional looking for a new challenge, submit your application today! We value diversity and inclusion and encourage applicants from all backgrounds to apply. Apply Now Equal Employment Opportunity: We are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to providing a non-discriminatory environment free from intimidation, harassment, or bias. Apply for this job