Job Overview: We are seeking an experienced Senior Manager to lead our Learning and Development team in transforming our training products and strategies for Contact Centers, Airports, and Cargo. As a key member of our team, you will have the opportunity to make a significant impact on the development of our 30,000+ frontline colleagues worldwide. Key Responsibilities: Lead, inspire, and develop a team of instructional designers to create innovative training programs that support our business objectives Apply agile methodologies and emerging technologies to drive business forward in a fast-paced environment Efficiently and effectively deliver remote learning capabilities, and evolve from traditional classroom or electronic training to a blended environment Collaborate with cross-functional teams to integrate technologies that align with enterprise needs and reduce colleague effort Identify, anticipate, and communicate innovative training and learning strategies as technologies continue to evolve Requirements: Bachelor's degree or Graduate degree in Instructional Design, Learning and Development, or Education, or relevant field or equivalent training/experience 3+ years of experience leading instructional design teams with a demonstrated ability to identify and apply new learning technologies and strategies Experience in leadership roles, developing colleagues and directing cross-functional teams Broad experience managing and implementing large, complex projects Preferred Qualifications: 3+ years of management experience in a Learning and Development, Technical Training, program management, or operations role implementing training programs Proven track record of driving successful training programs that improve employee performance and positively impact the business' overall performance and effectiveness What We Offer: Competitive salary: $27/hour Comprehensive benefits package, including medical, dental, vision, and 401(k) program Opportunities for professional growth and development Remote work arrangement Diverse and inclusive work environment Join Our Team! This is a fantastic opportunity to grow your career with a leading airline. If you have the skills and passion we're looking for, please submit your application today. Apply for this job