Job Description: We are seeking an innovative and driven leader to join our team as a Manager, Design Services. In this role, you will lead a team of virtual design sales experts who work with clients to create a home they love, tailored to their unique budget, style, and space. As a key member of our team, you will drive sales, customer satisfaction, and revenue growth while fostering a culture of excellence and collaboration. Key Responsibilities: Lead, motivate, and develop a team of virtual design sales experts to meet or exceed sales, customer satisfaction, and revenue targets Provide expert guidance on interior design processes, including evaluating moodboards, customizations, and negotiations with providers Own and improve design team structure, processes, and tooling to ensure success Respond to escalated customer requests, inquiries, or complaints in a professional and courteous manner Collaborate with senior leadership and HR to address and resolve employee issues Establish new workflows, pilot new software/tools, and build agile processes from scratch Build strong relationships with our supplier and cross-functional partners Partner with the Design Services business and strategy team to manage team effectiveness and quality Requirements: Bachelor's degree in Interior Design or a related field 3+ years of sales experience (ideally in a design-related environment) 3+ years of previous management experience Experience with Salesforce and design tools (AutoCad/Revit/other) is preferred Proven ability to manage and motivate a virtual distributed team Passion for exceptional customer care and a drive to exceed sales targets Strong organizational, self-motivation, communication, and relationship management skills What We Offer: Competitive salary: $27/hour Opportunity to work with a leading e-commerce company Collaborative and dynamic work environment Professional development and growth opportunities Dedicated private workspace with provided computer equipment Support for employees with disabilities How to Apply: If you are a motivated and innovative leader looking for a new challenge, please apply today. We can't wait to hear from you! Apply Now Apply for this job